Hotel operator the De Vere Group has installed a solution from independent payment processor SecureTrading to improve online card payment services across its booking engines and websites.
Since its implementation, customers can complete bookings faster and easier than in the past, while De Vere Group staff no longer have to manually download bookings, take the payments or encrypt the credit card numbers, as this process is now automated - a benefit which is said to have drastically reduced administration costs.
De Vere Group's partnership with SecureTrading first started three years ago with the launch of 'Instant Meetings', an online booking tool with which De Vere Group customers can arrange day meetings.
The relationship was extended via the creation of De Vere Club, a golf membership system which enables members to sign-up and manage their account online, including initial payments.
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